Is it safe to use my credit/debit card on Headkick?
Your online transaction on Headkick is secure with the highest levels of transaction security currently available on the Internet.
All credit card and debit card payments on Headkick are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
How are Refunds provided?
We work to provide the most hassle-free online experience. You are covered and your money safe. Refunds are issued when seller cannot provide replacement, when a dispute has been ruled in your favour
We allow Refunds on select categories under certain conditions.
I see different prices for products with the same title. Why?
On Headkick, you may find various editions of the title. Some editions might be collector’s first/earlier finished content. You can check for this on the subscription page.
Some editions are re-published/published/printed within India & some are outside India.
How do i pay on Headkick?
Headkick offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Headkick’s trusted payment gateway partners use secured technology to keep your transaction details confidential at all times.
You may use Internet Banking to make your purchase.
Headkick also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India and 21 other countries.
There are two modes of refund:
1.Points Section- If you choose this option, the amount will be added to your points in the ‘store credit’ component.
2.In this case, the money will be refunded back to the payment mode/account that was originally used to make the transaction.
Once you have requested the cancellation of item(s) in your order
I have changed my mind and would like to retain the subscription. What do I do?
Please call us to cancel your return request and we will do the needful. In case the replacement is already dispatched, you can reject the replacement item when it is delivered to you.
I have still not received the refund to my bank account. Why?
If you have received a mail from us confirming your refund request then rest assured that we have initiated your refund request and are following up with financial organisations for the same.
Sometimes financial organizations take a longer time to process the refund request.
How do I know my order has been confirmed?
Once your order has been logged and payment authorization has been received, we confirm receipt of the order and begins processing it.
You will receive an email containing the details of your order when we receive it and confirm the same.